Frequently asked questions
Our appointed agents overseas. They all have comprehensive network based on their quality of service and experience. Our overseas offices and agents provide services and expertise in the following areas:
Local liaison with Wrap it
Notification of arrival
Customs clearance procedures at the port/airport of arrival
Transport from the destination port/airport of arrival
Temporary or long term storage if required
Delivery to residence
Full unpacking services
Removal of all related packing debris
Since WRAP IT is ISO member we can provide comprehensive insurance cover for your household and personal effects, upon your request, during your domestic or international move. The insurance cover we offer provides competitive rates and excellent back-up, so that in the unlikely event of a claim, settlement can usually be dealt with promptly.
In general, you should think about what it would cost to replace your household goods and personal effects in the country of destination. A good source of information will be the local press in that country especially with regard to high value items like motor vehicles etc. When completing your proposal form please be as detailed as possible. Remember to include specific individual items that have a high replacement cost. It’s best to give as much information as possible.
If you book your shipment as a door-to-door move, then all charges including customs clearance charges, and local delivery to your residence, (with normal access, not above first floor level) will be included in the estimate that’s given to you. However, you will still be responsible for any duty or tax that is raised on your shipment by Customs. There may also be further exclusions which will be set out in our estimate. If your shipment is booked door-to-port only, then all destination charges are payable locally on arrival, including customs clearance, port service, unloading and local delivery charges. The various names applied to these charges may vary from country to country and service to service, but basically, they cover unloading from the ship/aircraft that your goods are carried on, unloading from the steamship line or airline cargo container, handling in and out of destination warehouse (as a continuous movement following on from the shipments arrival), and local delivery to your residence, with normal access, not above first floor level. Any exceptions to these basic standards may cause the price to increase. As above, you will be responsible for any duty or tax that is raised on your shipment by Customs.
Storage services in Dubai offered by Wrap It Movers allow you to store a variety of items such as furniture, clothing, appliances, documents, and other personal belongings. However, there may be some restrictions on storing hazardous materials or items that require special handling. It’s best to check with the company to ensure your items are suitable for storage. Additionally, the company offers climate-controlled storage units for sensitive items like artwork or electronics.
